At gotempl.cc, we strive to ensure you’re happy with every purchase. Since our products are digital downloads, there are important limitations to our refund policy. Please read carefully before making a purchase.

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1. Digital Product Policy

All products sold on gotempl.cc are digital in nature and are delivered electronically. This means:

• No physical product will be shipped.
• All sales are considered final once the product is downloaded or accessed.

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2. No Refunds on Digital Downloads

Due to the immediate and irreversible access to digital files, we generally do not offer refunds once a file has been downloaded or accessed.

However, exceptions may apply in the following cases:

• You were charged more than once for the same product.
• You purchased a product but received a corrupted or incomplete file.
• You did not download or access the product, and request a refund within 7 days of purchase.

If you believe your case qualifies, please contact us at [email protected] with your order number and a brief explanation.

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3. Duplicate Purchases

If you accidentally purchased the same product more than once, contact us within 7 days and we’ll issue a refund for the duplicate charge.

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4. Product Issues or File Errors

If there is an issue with the file (e.g., it won’t open or is missing elements), we will:

• Try to resolve the issue quickly.
• Provide a corrected file or an alternative.
• If we can’t resolve it, we’ll offer a full refund.

Please contact support at [email protected] and include:

• Your order number
• A description of the issue
• Screenshots or error messages (if applicable)

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5. Unauthorized Use or Abuse

We reserve the right to deny refund requests in cases of:

• Attempted fraud
• Abuse of the refund policy
• Excessive claims without justification

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6. Contact Us

If you have questions about your order, issues with your file, or believe you’re eligible for a refund, please contact us at:

📧 Email: [email protected]
🌐 Website: https://gotempl.cc

We typically respond within 24–48 hours on business days.